Frequently Asked Questions
Everything you need to know about your NR beauty experience.
Are NR products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All NR products are 100% cruelty-free and our entire current collection is formulated with vegan-friendly ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.
What is your return policy for opened products?
We want you to love your skin. If you are not satisfied, we accept returns on both unopened and lightly used products within 30 days of purchase for a full refund.
Do you offer international shipping?
Currently, NR ships to the United States, Canada, and the UK. We are working hard to bring our beauty line to more countries very soon.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.