Returns & Exchanges

At NR, we want you to be completely satisfied with your beauty purchase. If a product doesn't meet your expectations, we offer a 30-day return policy for items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the unused beauty products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.